Western State Design and Chicago Dryer Company recently teamed up to complete another successful Service Seminar. The Service Seminar is held each year to offer training to end-users of Chicago’s commercial laundry systems. General sessions span over two days and include the entire range of Chicago’s equipment. The Service Seminar is held at Western State Design’s training center and includes a visit to an operating laundry with Chicago Dryer equipment.
Chicago Dryer Company’s line is the world’s widest range of separating, feeding, ironing, folding and linen handling equipment for laundries of all sizes. They are one of the few manufacturers in the world that designs and fabricates its own products, including electronic controls, rather than relying on outside sources. Because Chicago concentrates all of its efforts on laundry flatwork finishing/folding, it is the industry leader in developing innovative products and technology. Chicago Dryer recently named Western State Design as their No. 1 worldwide master distributor.
This year’s seminar was held on May 7 and 8, 2013 at Western State Design’s new corporate headquarters, located in Hayward, CA. This new, expanded location features a full-service laundry parts department, state-of-the-art equipment showroom and a customer training center. The seminar was conducted by Paul Naylor, Chicago Dryer National Service Manager . Attendees included in excess of 30 plant engineers from nationally recognized companies. Participants included employees from ALSCO, Mission Linen, Angelica, Aramark and other major independent linen service providers.
Day 1 was held at WSD’s corporate office in Hayward, California and consisted of a full day of classroom training, with attendees learning about preventative maintenance, troubleshooting, sequence of operation and proper operation of Chicago Dryer equipment.
Day 2 was spent on-site at the Fairmont Hotel’s commercial laundry facility in San Jose where attendees received hands-on instruction. They also got to view Chicago’s newest control platform, the CHI•Touch PC Control System. Chicago’s in-house design team created this control panel system that features a PC-based color touch screen control. It was designed to meet the rigors of laundry environments, offering better visualization of functions for operators, floor management and service teams. Other notable features include an automatic operation, fault display and built-in diagnostics.